My Disney World Trip VOP Project - FASTPASS (Part 2 of 4)

Before I continue the part 2 of my Disney World Travel Story,  I will share some of the Lean terminologies and how I was able to apply these to the project. The word "value" is familiar to you, you want to get the most value for the money you spend, the time and effort you exerted. We live by these principles and my kids know that whatever we do, we get something of "value" out of it. VOP or Value Optimization Project is a term we use in the workplace for all the Lean Six Sigma projects we are doing. Going to Disney is a VOP that is why in my first blog post, the title included Project.  I don't think this will end up completing the DMAIC (Define, Measure, Analyze, Improve and Control ) cycle but you will get the picture when in one way or another you will see the phases in each scenario.  The intent is for you to understand that not only in this trip but in any situation, you can do process analysis, continuously improve and achieve results.  

2. TIME CONSTRAINT

Today, I'm going to talk about FASTPASS, some ride description and what to do (and not to do) at the parks to save time.

Wastes and how to prevent them

I hope you are already familiar with the 7 types of wastes .  The types of wastes we encountered the most in our trip were: Inventory, Motion and Waiting.  

Inventory (COST) - the food servings are huge. On our first night,  our dinner orders came with fries and for the leftovers from all the 3 children combined, I think there was a big platter of fries. To think, they were fries eaters. We couldn't finish them because Lito and I ordered adult entrees which we couldn't finish either.  Maybe we are really small eaters but I think the food leftovers are a huge waste.  It could have fed more children with those fries. Sayang talaga.  So in the following days, either I ordered a kids meal for myself or Lito and I shared an adult entree.  

Motion (TIME, ENERGY) - before we go to each park, I make it a point to study the map and review the plan for the rides or attractions we are going to do. We don't want to end up doing a Spaghetti Diagram (right picture) as there will be lots of Motion waste. 

One of the perks of staying inside the Disney World hotel is the FASTPASS reservation for popular rides 60 days before the trip.  If you are staying outside WDW, you are also given a fastpass opportunity but only 30 days before.  Imagine I already have made plans for the parks and the rides we are going to 60 days before.  The timing, duration and wait times on the Fastpass ride and the next rides need to be considered.  

Fastpass Tip #1 - Make your last day the Animal Kingdom Park day, and Second to last day is Hollywood Studios Park day.  Why?  Because the most popular and difficult to reserve (if you are on wrong timing) rides are from these parks.  Avatar's Flight of Passage (FOP) in Animal Kingdom and Toy Story Slinky Dog in Hollywood Studios are too popular (and probably still new) that even if they don't have a Fastpass reservation, people will still line up for it (yes, we saw people on stand by lines with wait times of 160 minutes)  I will discuss other rides worth your Fastpasses in another paragraph but for now I will focus on these 2.

When your Fastpass Day arrives, you should have a list of the rides in each park and the timing (AM or PM) handy.  There will be more chances of you getting the Fastpass if you start on your last day then backwards because not all reserving for Fastpasses will even have that park in that day in their list.  Example:  We went to 5 parks during our trip (November 12-16).  My Fastpass day was September 13. On that day, I was to reserve for all the days during my trip. People usually think that they need to start Fastpass reservation on their first park day when in reality they can start with any day. I am saying to focus on the last day because not all have that day in their plan. Some people will only have 3 park days, some 2 and so on and so forth.  So start with your last day and choose Avatar's Flight of Passage right away.  If you have small children, you need to consider height restrictions (should be 44 inches tall) because this is a single ride or choose among you who will watch over the kids while you are taking this ride which is a must by the way :) This is highly recommended and our family's favourite, one of my kids even said, "This ride beats them all". I hope you take my word for it.  Do the same with Toy Story Slinky Dog.  We didn't get a FP for this ride because there was nothing available on our Fastpass day and we can only choose 1 FP from Toy Story land.  We waited in Stand By line but the wait time was 90 minutes but eventually we did not get the chance because the ride broke down. Have a back up plan when ride breakdowns happen.

Fastpass Tip #2 - Choose between Rides, Shows or Character Meet and Greets.  Because our family already agreed that we will all do roller coaster rides, my Fastpass list consisted all the Mountain Rides at Magic Kingdom, and all other roller coaster rides from other parks.  Character Meet and Greets also take up most of your time and getting good seats in shows like Fantasmic merit a FastPass for those who are not into thrill rides.     

Fastpass Tip #3 - Choose all the morning fastpass schedule, if you can, select the rides that are close to each other so you can prevent spaghetti diagram, finish right away and you can add more Fastpass after you finish all 3.  You are only given 3 FP in a day but if you finish them all, you can get another one after you entered in the last one, then you can get another one again and so on.  Example: Magic Kingdom - We had our Big Thunder Mountain Roller Coaster Fast Pass ride after Splash Mountain which are both located in the same area - Frontierland and were able to finish right away, had more time to find a good spot in watching the parade between Frontierland and Adventureland. At Epcot - Fastpass at Mission Space and Test Track, Magic Kingdom Day 2 - choose Space Mountain and Tomorrowland Speedway.  These are only examples, you can choose based on what your family prefers.

After you completed all your Fastpass reservations, the next thing you should plan is where are you going next after each Fastpass ride.  Look at the Magic Kingdom map below:

Depending on where your Fastpass ride is, you should focus on that area. Example; Seven Dwarfs Mine Train is at Fantasyland where you want to go next is probably the next attraction with the least wait time in that area (use the My Disney Experience app for this). To prevent Spaghetti diagram, just go One Direction - remember the boy band? LOL.  Our last stop at Fantasyland was the Barnstormer roller coaster ride which was near the Train Station (see arrow). We took the train going to Frontierland which was on the other side. This saved us time and restored our energy while resting our feet from walking.

You can find other touring plans on the internet, on Pinterest, and from other Disney frequent visitors.  I actually checked them out but I created my own because I really want to save on energy and time (remember our Time and Energy constraint?). Below was our touring plan for the Magic Kingdom park Days.  The arrows indicate which way we are supposed to go to reach our destination. The check and cross marks are based on priority or if it was a Must-do or can-be-skipped activity:

 

In the next blog post, I will discuss some waiting game strategies and how we tried our best to avoid waiting (there is always waiting in line at Walt Disney World).  More on the ENERGY / EFFORT Constraint. Stay Tuned. Meanwhile, @ Animal Kingdom